Cancellation Policy

 

Ox and Finch is an independent, family-run restaurant relying upon bookings being honoured by our guests or sufficient notice being given of any required changes to reservations. 

 

We therefore kindly request that diners give us notification if a cancellation or an amendment is required: 

 

For tables of 1-5 guests we request 24 hours’ notice of cancellation or amendment wherever possible. 

 

For tables with 6 or more diners we require 48 hours’ notice of cancellation or amendment. 

 

For parties booked in our private room we require 72 hours’ notice of cancellation or amendment. 

 

For reservations of 6 or more, we require your debit/credit card details. These will be held in a secure PCI-DSS compliant vault. A charge of £25 per person will be made if the cancellation terms above are not met. Unfortunately, our experience of parties failing to cancel or amend bookings dictates this precaution is now necessary. 

 

We will contact you a day or two prior to your reservation via telephone or SMS to confirm. Unfortunately we are unable to hold unconfirmed reservations. 

 

We politely ask that you are ready to be seated at your time of booking or contact us if you are running late. We hold tables for 15 minutes and will release it if we have not been contacted. 

 

To ensure that we can cater for you appropriately, please notify us of any dietary requirements prior to your visit. 

 

By making a reservation at Ox and Finch you agree to our reservation and cancellation terms.

 

We wish to thank you for your understanding and co-operation and look forward to welcoming you to Ox and Finch. 

 

The Team at Ox and Finch.

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920 Sauchiehall Street | Glasgow G3 7TF

hello@oxandfinch.com | 0141 339 8627

 

 

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